Privacy Policy

1. Who We Are

Inbar Automation Solutions (“we,” “us,” “our”) provides AI-powered lead management infrastructure for real estate brokerages. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you interact with our services, website, or SMS/voice communications.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and mailing address.
• Real Estate Inquiry Data: Property interests, location preferences, buying/selling timeline, and pre-qualification details.
• Communication Records: SMS messages, call recordings, voicemail transcripts, and chat logs generated through our automated systems.
• Usage Data: IP address, browser type, device information, and interaction data collected through cookies and similar technologies.
• Consent Records: Records of your opt-in consent for receiving automated communications.

3. How We Collect Information

We collect information when you:

• Submit a lead capture form on a brokerage website
• Book an appointment through our scheduling system
• Respond to SMS messages or phone calls
• Inquire through third-party platforms (e.g., Zillow, Realtor.com)
• Visit our website or interact with our services

4. How We Use Your Information

• To send automated SMS messages and make phone calls regarding your real estate inquiry
• To qualify leads and route them to appropriate real estate agents
• To schedule and confirm appointments
• To provide follow-up communications about properties
• To improve our AI systems and service quality
• To comply with legal obligations

5. SMS/Text Messaging

By opting in to receive SMS messages, you consent to receiving automated text messages from us or our brokerage clients at the phone number you provided. These messages may include:

• Lead qualification questions
• Appointment reminders and confirmations
• Follow-up messages regarding your real estate inquiry
• Property updates and new listing notifications

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

6. Data Sharing

We may share your information with:

• Brokerage Clients: The real estate brokerage you inquired with
• Service Providers: Third-party platforms that help us deliver our services (e.g., Twilio for SMS, GoHighLevel for CRM)
• Legal Requirements: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Communication records are retained for a minimum of 5 years to comply with consent verification requirements.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of automated SMS messages by replying STOP
• Withdraw consent at any time

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Inbar Automation Solutions
Email: privacy@inbarautomation.com